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Archive for July, 2010


What Can I Do For You, Sir???

By infowhse on Friday, July 30th, 2010 | No Comments

I recently stayed in a hotel and the experience made me wonder just a bit about how the staff could have possibly made it better. There were a few things that were wrong and when I brought these to the attention of the staff, their reply was always “What would you like me to do, [...]

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Change Your Life For 11 Cents a Day!

By infowhse on Wednesday, July 21st, 2010 | No Comments

Some people think that it takes a lot of time, effort, and money to improve yourself. Well, these people are wrong and we can provie it to you! The single most important skill for anyone to have today is the ability to communicate effectively. Without the ability to communicate, your ability to succeed is made [...]

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A New FREE Resource for You!

By infowhse on Monday, July 19th, 2010 | No Comments

We just wanted to let you know about a great new Customer Service Training resource that just opened on the Internet. It is operated by our only authorized distributor in the United States but it offers far more than just our products. The Customer Service Mall is a brand new site that showcases customer service [...]

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Size Really Doesn’t Matter!

By infowhse on Monday, July 19th, 2010 | No Comments

One of the great things that has happened over the last 10-15 years is that the Internet has “levelled the playing field” when it comes to smaller companies being able to compete with the “big boys”. It is actually possible for someone working out of their bedromm to effectively compete against the larger, more established [...]

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Give Your Customers An Experience Not An Ordeal!

By infowhse on Wednesday, July 14th, 2010 | No Comments

I had been doing a lot of travelling recently and had some qwell deserved “down time” in Seattle. I spent part of the day visitiing a local market and of course, found something to write about. That is what is so great about writing about customer service training. There is always something to write about! [...]

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Sometimes You Wonder What They Are Thinking!!

By infowhse on Friday, July 2nd, 2010 | No Comments

If you read my last post, you are well aware of the problems I had trying to pick up a car from a dealer called Security Dodge. Well, let’s look at what transpired since and let’s look at it from another perspective. Usually when a business realizes that it has caused a problem, or problems, [...]

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